Connection Failure - D5-330 to Nuc8i5

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mignom
Posts: 2
Joined: 18 Oct 2021, 00:37

Connection Failure - D5-330 to Nuc8i5

Post by mignom »

Hi, i cant connect from my nuc8i5beh to D5-330. Thunderbolt 3 ist updated (FW etc.), Nuc is updated (BIOS etc.). Device Manager shows an error, but i dont know how to fix it. Can u help?

Firewall is off, VPN is off, Service ist running.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Connection Failure - D5-330 to Nuc8i5

Post by TMSupport »

Hi! Please refer to D5-330 quick installation guide.
https://support.terra-master.com/quickg ... underbolt3
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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mignom
Posts: 2
Joined: 18 Oct 2021, 00:37

Re: Connection Failure - D5-330 to Nuc8i5

Post by mignom »

What do you think have i done laste few days?? the support reflects the quality of the product.. its on its way back and im looking for another manufacturer.
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