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Raid Manager Pro will not connect

Posted: 09 Oct 2021, 07:52
by Twelve11 Films
I have installed 4 new 6TB drives and the D5 will not connect. It is not asking for a username or password, I just continually get the following error:

The connection between APP and RAID HBA has been interruptted, APP will try to reconnect RAID HBA in ___ second(s).

How can I reset the RAID Manager so I can access the username and password field?

Re: Raid Manager Pro will not connect

Posted: 09 Oct 2021, 14:16
by TMSupport
Hi! Please refer to the installation guide. The official D5-330 quick installation guide: https://support.terra-master.com/quickg ... underbolt3