D5 Thunderbolt 3 Not Recognised

RAID storage for video editing professionals or who care much about the speed
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Peter Lightowler
Posts: 1
Joined: 30 Aug 2021, 11:00

D5 Thunderbolt 3 Not Recognised

Post by Peter Lightowler »

My two D5, TB3 raid towers have been working perfectly until this morning.

Both of my D5's no longer are no longer recognized on both of my windows 10 PC's.
Disk Manager does not show them.

Nothing changed on either of my PC's overnight. Has anyone else had this and have a fix please?
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herrkaschke
Posts: 7
Joined: 10 Sep 2021, 21:25

Re: D5 Thunderbolt 3 Not Recognised

Post by herrkaschke »

omg when i read this forum i will immediatly return my terramaster cause here seemed to be no support for days
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: D5 Thunderbolt 3 Not Recognised

Post by TMroy »

I am sorry, We may have missed this post.
what we can help you now?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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