What power adapter do I need for a Terramaster D5 Thunderbolt 3?

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DavidSilverlight
Posts: 1
Joined: 01 Aug 2021, 19:55

What power adapter do I need for a Terramaster D5 Thunderbolt 3?

Post by DavidSilverlight »

Hello, I need to buy a power adapter for my Terramaster D5 Thunderbolt 3. The only power adapter that you sell is the following:

https://www.terra-master.com/us/product ... pa-90.html


When trying to find which replacement power adapter to purchase, I saw this following page in my research and it seems to indicate that the power adapter should be 150W. I am not a hardware guru so I am wondering if the one in your accessories section is safe for my model and why is it different than the power adapter specified at the link below?

https://www.techpowerup.com/review/terramaster-d5/
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: What power adapter do I need for a Terramaster D5 Thunderbolt 3?

Post by TMroy »

This is a correct power adapter for D5 thunderbolt 3, you can just order it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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bischofftep
Posts: 1
Joined: 11 Aug 2021, 20:55

Re: What power adapter do I need for a Terramaster D5 Thunderbolt 3?

Post by bischofftep »

Just confirming since this seems odd... a 7.5A replacement for a 12.5A original power supply is OK?
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: What power adapter do I need for a Terramaster D5 Thunderbolt 3?

Post by TMroy »

Sorry for my mistake!
Currently D5 thunderbolt 3 power adapter is not in sales.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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