First use D2

RAID storage for video editing professionals or who care much about the speed
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Kiedriek
Posts: 1
Joined: 12 Nov 2020, 23:04

First use D2

Post by Kiedriek »

Hi, I just recieved the D2, I connected it to my MacMini 2018. It's recognized by the computer. I inserted just 1 ssd, and thought it would work but the red lights keep flashing.
Does it only work with 2 ssd's inserted? Or is the D2 not in single mode.

Thanks for answering!
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: First use D2

Post by TMSupport »

Step 1: Keep the device connected to the computer, powered on and diskless (no hard disks installed);
Step 2: Check and ensure the pointer at the back of the device at the Single mode, then press and hold the “Reset” button for 10 seconds;
Step 3: The hard disk indicators will be off, then keep the device powered on and install the hard disks;
Step 4: The hard disks should be then showing up in Windows “Disk Management” or Mac “Disk Utility”. Please initialize and format the disks to use.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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