Corrupt database on Plex

Discussion about Plex and Emby Media Server
Locked
User avatar
andy
Posts: 10
Joined: 26 Jun 2020, 22:50

Corrupt database on Plex

Post by andy »

Plex has stopped picking up my new files. Plex also won’t let me delete media libraries so I can start again.

I have uninstalled and reinstalled. I have also reset Plex on TNAS and I have reboot the NAS drive.

How do I fix a corrupt Plex database or completely reinstall Plex please.
User avatar
TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: Corrupt database on Plex

Post by TMzethar »

Please send an email to support(at)terra-master.com, our engineer will help you with remote session.
Thank you.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Corrupt database on Plex

Post by TMroy »

Please refer to the troubleshooting post: viewtopic.php?f=75&t=364
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
andy
Posts: 10
Joined: 26 Jun 2020, 22:50

Re: Corrupt database on Plex

Post by andy »

TMroy wrote: 02 Nov 2020, 23:50 Please refer to the troubleshooting post: viewtopic.php?f=75&t=364
Thank you. I used this to navigate to the databases and deleted the entire lot. I probably didn’t need to do that but it gave me a fresh start and everything is working again.
Locked