Plex HW Transcoding in TOS 5.1

Discussion about Plex and Emby Media Server
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Plex HW Transcoding in TOS 5.1

Post by TMSupport »

Issues with hardware transcoding have been reported to the plex team. Need to wait for them to deal with it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
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fantastiicck
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Re: Plex HW Transcoding in TOS 5.1

Post by fantastiicck »

{L_BUTTON_AT}TMSupport

When ? Every to5 update we have issues with plex transcoding please update that works
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fantastiicck
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Re: Plex HW Transcoding in TOS 5.1

Post by fantastiicck »

{L_BUTTON_AT}TMSupport

the problem is that no transcoding problems have been reported since tos4 and that only tos5 is impacted. I would like to go back to tos4 but no one can guarantee me that the downgrade from tos5 to 4 can do this without losing giving.

Thank for your reply
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jhalfhide
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Joined: 31 Dec 2020, 01:19

Re: Plex HW Transcoding in TOS 5.1

Post by jhalfhide »

Plex server update released yesterday - Version 1.31.3.6868

No fix
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
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fantastiicck
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Re: Plex HW Transcoding in TOS 5.1

Post by fantastiicck »

[at=jhalfhide post_id=25726 time=1679981008 user_id=2814][/at]

Essaye ça pour ma par sa à fonctionner.
Sa reviens bien à un problème interne à notre bon vieux TOS 5… Mais le support ne veux rien faire.
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snapper2472
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Re: Plex HW Transcoding in TOS 5.1

Post by snapper2472 »

{L_BUTTON_AT}fantastiicck

Hi Fantasstiicck, I am equally frustrated not having HW transcoding with TOS 5. Have taken the risk and rolled back to TOS 4 as I would rather have a decent Plex server than a slick looking NAS OS.

FYI, I did not lose any data
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fantastiicck
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Re: Plex HW Transcoding in TOS 5.1

Post by fantastiicck »

{L_BUTTON_AT}fantastiicck
snapper2472 wrote: 29 Mar 2023, 14:23 Hi Fantasstiicck, I am equally frustrated not having HW transcoding with TOS 5. Have taken the risk and rolled back to TOS 4 as I would rather have a decent Plex server than a slick looking NAS OS. FYI, I did not lose any data
J’ai aussi pris ce risque cependant l’application Plex ne ce lançait pas malgré tous les efforts sur TOS 4.2 J’ai n’ai pas d’autre choix que limité les accès au Plex et attendre le correctif pour TOS 5. Le plus frustrant c’est que TM ou Plex ce renvoi la balle et personne ne gère le problème. N’oubliez que nous payons TM et Plex pour ces fonctions !
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snapper2472
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Re: Plex HW Transcoding in TOS 5.1

Post by snapper2472 »

Agree. Its frustrating. Terramaster sell this NAS heavily on the basis that it is a good Plex server with hardware transcoding. I would not have bought this if it didn't. Its a bit deceptive to be honest
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fantastiicck
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Re: Plex HW Transcoding in TOS 5.1

Post by fantastiicck »

snapper2472 wrote: 29 Mar 2023, 14:30 Agree. Its frustrating. Terramaster sell this NAS heavily on the basis that it is a good Plex server with hardware transcoding. I would not have bought this if it didn't. Its a bit deceptive to be honest
Sorry for speaking french (Google is your friends if you watt understand :))
Yes 100% agree. I do not recommend this material for the moment.
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Xemxs
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Joined: 23 Mar 2023, 20:50

Re: Plex HW Transcoding in TOS 5.1

Post by Xemxs »

mais que fait le support ????


Mon NAS qui est utilisé comme serveur PLEX pour chez moi n'est d'aucune utilité... J'hésite a le renvoyer chez Amazon et partir chez Synology. :evil:
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