I haven't been able to get hw transcoding working on Plex since upgrading to TOS 5.1. I was on TOS 4.x before and it worked just fine. As a workaround, I have installed the official Plex docker image and hw transcoding is working just fine after passing through /dev/dri - so it doesn't look like a kernel issue but something is wrong the userland/libraries in TOS.
Model: F5-221
TOS: 5.1.24
Plex Media Server: 1.3.1
Plex HW Transcoding in TOS 5.1
Re: Plex HW Transcoding in TOS 5.1
{L_BUTTON_AT}djonesuk
You need to add the plex user to the media user group and then give permissions to the media user group.
Re: Plex HW Transcoding in TOS 5.1
plex user is in group 6 which is media. Is this what you mean?
Code: Select all
# grep plex /etc/passwd
plex:x:1009:6:TOS App User:/home/plex:/bin/bash
Re: Plex HW Transcoding in TOS 5.1
Issues with hardware transcoding are being fixed. Need to wait for the plex team to update the app.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- fantastiicck
- Posts: 11
- Joined: 12 Mar 2023, 20:15
Re: Plex HW Transcoding in TOS 5.1
Hey, when the update will ne post by terramaster on store ?
Re: Plex HW Transcoding in TOS 5.1
You can try setting GUID and PUID to 0 in variables.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- fantastiicck
- Posts: 11
- Joined: 12 Mar 2023, 20:15
Re: Plex HW Transcoding in TOS 5.1
The new package released by plex has not solved the issue of hardware transcoding.
Please consult the plex team for specific progress.
Please consult the plex team for specific progress.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- fantastiicck
- Posts: 11
- Joined: 12 Mar 2023, 20:15
Re: Plex HW Transcoding in TOS 5.1
Ok i understand but this issue is appear only with your TOS 5 not TOS 4 so are you sure isn’t you side?
Other question: this subject impact me so hard could you tel me if i downgrade m’y TOS 5 to 4 i have any lost data ? Or i keep my data? because I know Plex works great with TOS4
Re: Plex HW Transcoding in TOS 5.1
Same issue, transcoding isn't using hardware and often actually crashes my Plex app. So is this a TOS 5 issue now? I see no mention of it at all on the Plex forums.
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
Plex/Sonarr/Radarr/Lidarr/SabNZBD