Hi I've updated to TOS 5 and can no longer see my subfolders for plex.
They're under \Volume1\Public\Plex which I can see but then I can't see any folders below that when I attempt to add my library
help appreciated!
Can't see Subfolders after updating to TOS 5
- orangebloss
- Posts: 11
- Joined: 20 Jun 2020, 15:18
Re: Can't see Subfolders after updating to TOS 5
Further update - despite moving all folders into a folder it can see, Plex isn't picking anything up?
Re: Can't see Subfolders after updating to TOS 5
Sounds like a permissions or ownership problem... you might want to SSH in and compare the permission on your top folder with the lower level ones.
Re: Can't see Subfolders after updating to TOS 5
{L_BUTTON_AT}orangebloss
Please go to Control Panel - User Group, edit "media", and set the read and write permissions of the “public” shared folder for the media user group.
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- orangebloss
- Posts: 11
- Joined: 20 Jun 2020, 15:18
Re: Can't see Subfolders after updating to TOS 5
Brilliant thank you! I can now see the folder but it won't let me add it as a pathway!
I've added the path for the library and it says "Your changes could not be saved"? Any other advice?
I've added the path for the library and it says "Your changes could not be saved"? Any other advice?
Re: Can't see Subfolders after updating to TOS 5
Please provide a screenshot of the error.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)