Emby Premiere does not accept the key

Discussion about DLNA, multimedia, media server
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franco72
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Joined: 06 Aug 2022, 18:36

Emby Premiere does not accept the key

Post by franco72 »

F-4-423 TOS 5.0.176. I insert a valid Premiere key from Emby, but premium functions are still blocked on the NAS server. However, if you go through http://app.emby.media/ then Emby's website "sees" that premium is activated. All client devices (Android TV) receive premium from the NAS server without problems.

But when logging in directly to the NAS via http://192.168.100.25:8181/emby/ premium functionality is not available.
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TMSupport
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Re: Emby Premiere does not accept the key

Post by TMSupport »

Go to Control Panel - Shared Folders and delete "Emby". Then uninstall the Emby app, clear the browser cache and reinstall it.
To contact our team, please send email to following addresses, remember to replace (at) with @
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franco72
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Re: Emby Premiere does not accept the key

Post by franco72 »

TMSupport wrote: 07 Nov 2022, 15:31 Go to Control Panel - Shared Folders and delete "Emby". Then uninstall the Emby app, clear the browser cache and reinstall it.
Unfortunately, it didn't help.

I even reinstalled the OS and created a new profile in Google Chrome to guarantee a clean cache and cookies.
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TMroy
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Re: Emby Premiere does not accept the key

Post by TMroy »

Then you have to talk to Emby team about your Emby membership issue.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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cb88
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Re: Emby Premiere does not accept the key

Post by cb88 »

TMroy wrote: 08 Nov 2022, 09:53 Then you have to talk to Emby team about your Emby membership issue.
I ran into this problem and figured out why it is occurring. It is because TOS 5 is proxying Emby for no reason with NGINX. Especially pointless as the Emby ports are still directly accessible and it works perfectly fine if you just go to the correct link instead of the NGINX proxied link.

Ideally TOS 5 should just open the direct link to the default ports of Emby (and allow configuring this ports on the application URL, so you can point it at a different port if you wish after changing the port in emby, instead of implementing a broken proxy that is breaking licensing).
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cb88
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Re: Emby Premiere does not accept the key

Post by cb88 »

franco72 wrote: 06 Nov 2022, 20:28 F-4-423 TOS 5.0.176. I insert a valid Premiere key from Emby, but premium functions are still blocked on the NAS server. However, if you go through http://app.emby.media/ then Emby's website "sees" that premium is activated. All client devices (Android TV) receive premium from the NAS server without problems.

But when logging in directly to the NAS via http://192.168.100.25:8181/emby/ premium functionality is not available.
Try http://192.168.100.25:8096/emby/ instead ... that should acutally work (if only we could change the icon URL on the TOS desktop...
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franco72
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Re: Emby Premiere does not accept the key

Post by franco72 »

cb88 wrote: 12 Jan 2023, 03:49 Try http://192.168.100.25:8096/emby/ instead ... that should acutally work (if only we could change the icon URL on the TOS desktop...
Oh, yes! Thanks! It works correctly!
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