will not update

Discussion about Plex and Emby Media Server
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Righty01
Posts: 12
Joined: 23 Jun 2020, 00:53

will not update

Post by Righty01 »

Hi
I have been trying to update Plex form 1.29.0.6244 to 1.29.0.6316 or 6364
I have tried Manual update will zero success with the same message . I have attached a screenshot of it. I have also uninstalled Plex and Manual update with newer version but still get the same message .
I've got
F5-421 Running on TOS 5.0.176

My film library on Plex have stopped updating and I have not changed any settings.

Cheers
Jas
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Screenshot plex update.png
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TMnight
TerraMaster Team
Posts: 29
Joined: 30 Sep 2022, 16:40

Re: will not update

Post by TMnight »

Hello, the installation package on the plex official website is only applicable to the 4.2 system
User avatar
Righty01
Posts: 12
Joined: 23 Jun 2020, 00:53

Re: will not update

Post by Righty01 »

so why don't my libraries update anymore ???
So what is the newest version of plex to work on TOS 5

If I cannot sort this can I reinstall TOS 5 again ? if Yes Who please.

Thank you for helping me .
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TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: will not update

Post by TMzethar »

Control Panel - Is the media index set correctly? In addition, you need to set the permissions of the media user group
The app store will keep the latest plex version. Please wait for the version to update
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: will not update

Post by TMroy »

Before plex officially release update package for TOS 5, You can find the new plex installation package from https://tmnascommunity.eu
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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