Cannot browse media location on plex after updating

Discussion about Plex and Emby Media Server
Locked
User avatar
Toufas
Posts: 9
Joined: 08 Oct 2020, 06:41

Cannot browse media location on plex after updating

Post by Toufas »

I just updated to tos5, installed last version of plex through tmnascommunity, had to make a new server on plex and now I cant seem to add library locations.
I cannot browse to add the folders

Is there any solution?
Attachments
Screenshot 2022-10-30 133220.png
User avatar
TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Cannot browse media location on plex after updating

Post by TMRyan »

You need to go to the TOS control panel to set the media user group permissions for these shared folders.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
Toufas
Posts: 9
Joined: 08 Oct 2020, 06:41

Re: Cannot browse media location on plex after updating

Post by Toufas »

Still nothing

This update has broken a lot of things. I wish i havent upgraded.
Attachments
Screenshot 2022-10-30 151527.png
Screenshot 2022-10-30 151527.png (15.21 KiB) Viewed 1274 times
User avatar
TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Cannot browse media location on plex after updating

Post by TMRyan »

Did you modify the shared folder permission of the media user group?
After the modification you will be able to see the contents of the folder.
If you still can't see it, you can try to re-enable the application in Application Center.
media.png
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Locked