Update to Plex - 1.28.2.6151 - "Something went Wrong"

Discussion about Plex and Emby Media Server
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victimssun
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Joined: 28 Sep 2022, 23:11

Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by victimssun »

TOS Version - 4.2.31-2203011629

Opened Applications, Plex, Update. When launching local Plex server, it's now showing "Something went wrong. An unexpected error occurred." I've restarted, uninstalled and reinstalled Plex completely. I didn't have this issue before updating. The Plex server launches, but the media is not populating.
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TMSupport
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by TMSupport »

You can download the package from the plex website.
To contact our team, please send email to following addresses, remember to replace (at) with @
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victimssun
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by victimssun »

TMSupport wrote: 29 Sep 2022, 19:01 You can download the package from the plex website.
I'm on the most updated version (1.29.0.6244). After updating, my media is no longer found/receiving the error that "Something went wrong".
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TMSupport
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by TMSupport »

Can you attach a screenshot of the error?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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victimssun
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by victimssun »

TMSupport wrote: 30 Sep 2022, 14:57 Can you attach a screenshot of the error?
So the server works, launches. It's the media folders that are no longer working. When selecting a media library, I receive the "Something went wrong". When I edit the library to select the folder where the media is, I receive "Your changes could not be saved".

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TMroy
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by TMroy »

Please make sure you set permission for the directory. To set permission, go to "Poviliges > user group", set permission the group "media".
To contact our team, please send email to following addresses, remember to replace (at) with @:
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victimssun
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by victimssun »

Yep, "media" group has read/write access.
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andromeda
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Re: Update to Plex - 1.28.2.6151 - "Something went Wrong"

Post by andromeda »

I have a similar problem. Upon updating to Version 1.29.0.6244, local media page (Movies, TV Shows) that was displaying my collection with no problems before the update (for many months) is showing "Something Went Wrong" and "An unexpected error occurred" messages. Where can I find log files to see what is the actual error?
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