PLEX not showing on TOS Desktop and disables itself when started

[iba]

Hi,

I installed PLEX and it does not show on the TOS desktop and it keeps disabling.

Also when I press start on PLEX it says configuration successful

I uninstalled and reinstalled, same issue.

O/S: 4.2.32-2203011626
PLEX: 1.24.1.4931

What can I do please?

Thanks

[Gandalf1369]

The version of Plex in the Terra-Master Applications store is way out of date. You can download the latest version (1.26) directly from the Plex website at: https://www.plex.tv/media-server-downloads/

First make sure you choose "TerraMaster" then choose the correct version for your NAS - either the ARM version of the X86 one. Once the ".tpk" is downloaded to your computer you can install it by opening "Applications", then "Settings", then "Install Application Manually".

Hopefully this works for you. Good luck.

BTW, you can also get to the Plex Media Server by entering the ip address of your NAS followed by a colon and the port number (typically 32400) in your browser like this "ipaddress:32400".

[iba]

The version of Plex in the Terra-Master Applications store is way out of date. You can download the latest version (1.26) directly from the Plex website at: https://www.plex.tv/media-server-downloads/

First make sure you choose "TerraMaster" then choose the correct version for your NAS - either the ARM version of the X86 one. Once the ".tpk" is downloaded to your computer you can install it by opening "Applications", then "Settings", then "Install Application Manually".

Hopefully this works for you. Good luck.

BTW, you can also get to the Plex Media Server by entering the ip address of your NAS followed by a colon and the port number (typically 32400) in your browser like this "ipaddress:32400".

Thank you very much for your detailed reply; that worked. Much appreciated. Cheers.