Hello
I have terramaster Model: f2-220 SN:f2220-170800341 TOS 4.2.16-2109021809, with 2 drivers, Main drive is 4tb and second one is 6gb , both drives are Seagate, not raid
The problem I have is afte upgrade TOS software Plex server take 20 min to start
Web server dont start any diferent configuration i made
Can you help me?
Thanks
Nicolas
after update 4.2.16 - PLEX take 20 to start and web server dont start
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
Hi! Does it take so long to start the plex every time? Is the web server you installed the latest version? It is recommended that you update the app to the new version and see if the issue still exists.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
Yes, any reboot the NAS ,plex take 20 min to start , and web server dont work , i try uninstall web server and install again, nothing change
All software is the last one
All software is the last one
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
I try to contact support(at)terra-master.com , and nobody reply my emails to help me
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
Hi! Support has replied to you, please check your email.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
Hello
I reply 2 times with team viewerinformation and i still waiting
I think you have blocked my email is mil_house@hotmail.com
Please let me know how some one help connecting to my NAS
Thanks
nicolas
I reply 2 times with team viewerinformation and i still waiting
I think you have blocked my email is mil_house@hotmail.com
Please let me know how some one help connecting to my NAS
Thanks
nicolas
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
Hi! Support sent you the email again, if not received, you can check the spam. You can also contact the online customer service on the official website for help.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
hello, i just recieve it and reply it, i comfirm you support dont recieve my emails. you have block my email or some thing
Let me know how to resolve this
Let me know how to resolve this
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
This may be a silly question, but when you email them, you are replacing the "(at)" with an @ sign?mil_house23 wrote: ↑05 Nov 2021, 18:29 hello, i just recieve it and reply it, i comfirm you support dont recieve my emails. you have block my email or some thing
Let me know how to resolve this
Bikers know why dogs stick their head out the window.
TNAS F5-221
TOS 4.2.39-2203011626
3X WD RED PLUS 3TB (RAID5)
2X WD Green 2TB (RAID1)
1X WD 4TB USB
TNAS F5-221
TOS 4.2.39-2203011626
3X WD RED PLUS 3TB (RAID5)
2X WD Green 2TB (RAID1)
1X WD 4TB USB
- mil_house23
- Posts: 12
- Joined: 25 Mar 2021, 01:47
Re: after update 4.2.16 - PLEX take 20 to start and web server dont start
yes i repleace AT with @ , if not email server postmaster@outlook.com notify you write bad the address
I recieve emails from support(a)terra-master.com, i reply with teamviewer access data, but dont connect, dont reply, nothing.....
I recieve emails from support(a)terra-master.com, i reply with teamviewer access data, but dont connect, dont reply, nothing.....