Slow Plex update path

Discussion about Plex and Emby Media Server
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scoobyfizz
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Joined: 10 Jun 2020, 15:37

Slow Plex update path

Post by scoobyfizz »

Hi Terramaster..

would it be possible to try to speed up the releases of Plex please? we are currently running on a version which is from April. I know there was something mentioned when the vulnerability was found that you were talking with plex about them issuing the updates but has this progressed at all?

When are we likely to see an update please?
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TMSupport
TerraMaster Team
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Re: Slow Plex update path

Post by TMSupport »

The latest version of Plex is 1.23.2.4656 which is released on June.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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scoobyfizz
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Re: Slow Plex update path

Post by scoobyfizz »

On our nas 1.22.4392 was released in April. Latest version of plex is actually 1.23.3.4707
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TMSupport
TerraMaster Team
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Re: Slow Plex update path

Post by TMSupport »

Sorry the mentioned issue has been re-confirmed that the last Plex update package we received in June was only for X86 models.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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scoobyfizz
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Re: Slow Plex update path

Post by scoobyfizz »

I understand but my one qnap nas is arm and that is running the same version as the x86. I think you should perhaps contact plex.
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TMSupport
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Re: Slow Plex update path

Post by TMSupport »

Will do that.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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scoobyfizz
Posts: 104
Joined: 10 Jun 2020, 15:37

Re: Slow Plex update path

Post by scoobyfizz »

Any news on an arm update?
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TMSupport
TerraMaster Team
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Re: Slow Plex update path

Post by TMSupport »

The package has not been received yet.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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scoobyfizz
Posts: 104
Joined: 10 Jun 2020, 15:37

Re: Slow Plex update path

Post by scoobyfizz »

for information plex released 1.23.5.4841 on x86 and arm today....
Best thing I ever did was ebay my Terramaster...
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