Updating to TOS 5.0.126 Kills Plex Server
- mightywhitey
- Posts: 2
- Joined: 29 Jun 2022, 19:44
Updating to TOS 5.0.126 Kills Plex Server
I've just updated from 5.0.125 to 5.0.126 and it's killed my Plex Server.
It worked fine on 5.0.125, and now I just get 'Operation Failed' when trying to start the server,
Any advice?
It worked fine on 5.0.125, and now I just get 'Operation Failed' when trying to start the server,
Any advice?
Re: Updating to TOS 5.0.126 Kills Plex Server
True, TM need to fix it.
In the meanwhile, you can manually install this .tpk which will also update PLEX to latest version
viewtopic.php?f=37&t=3425
In the meanwhile, you can manually install this .tpk which will also update PLEX to latest version
viewtopic.php?f=37&t=3425
3rd party app developer
How to manually install 3rd Party Apps?
I don't use all these apps, ping me if there is any that require update
How to manually install 3rd Party Apps?
I don't use all these apps, ping me if there is any that require update
- mightywhitey
- Posts: 2
- Joined: 29 Jun 2022, 19:44
Re: Updating to TOS 5.0.126 Kills Plex Server
Thanks for the prompt response!
Annoyingly the new TOS Plex server attached in your reply also doesn't work in 5.0.126.
All worked fine with 5.0.125... but has stopped after the latest update.
Annoyingly the new TOS Plex server attached in your reply also doesn't work in 5.0.126.
All worked fine with 5.0.125... but has stopped after the latest update.
Re: Updating to TOS 5.0.126 Kills Plex Server
Please try the following steps.
1. Login to the SSH terminal.
2. Execute the command below.
3. Go to TOS desktop> App Center to enable the Plex.
1. Login to the SSH terminal.
2. Execute the command below.
Code: Select all
adduser -u 6666 -G plex -h /Volume1/Plex -s /bin/false -D plex
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Updating to TOS 5.0.126 Kills Plex Server
@ TMSupport
Not possible to create again the user plex as it was already created during plex installation with id 5555
Maybe you can check this option in Plex startup script which prevent plex to start if /Volume1/Plex folder is already existing from previous installation. Maybe is missing the -owner attribute ans is required in the latest firmware ?
@ mightywhitey
have you manually installed the .tpk file using the menu App Center > Settings and slecting the downloaded tpk ?
Plex should be enabled automatically after manual installation.



Not possible to create again the user plex as it was already created during plex installation with id 5555
Code: Select all
[xxxx@TNAS-xxxx ~]# adduser -u 6666 -G plex -h /Volume1/Plex -s /bin/false -D plex
adduser: user 'plex' in use
Code: Select all
[xxxx@TNAS-xxxx ~]# PLEX_HOME=$(ter_share_add -name "Plex")
2022/06/29 17:58:27 {"is_login":false,"code":false,"msg":"user: lookup username root: no such file or directory","data":"","time":0.072580663,"code_num":0,"code_msg":""}
have you manually installed the .tpk file using the menu App Center > Settings and slecting the downloaded tpk ?
Plex should be enabled automatically after manual installation.



3rd party app developer
How to manually install 3rd Party Apps?
I don't use all these apps, ping me if there is any that require update
How to manually install 3rd Party Apps?
I don't use all these apps, ping me if there is any that require update
Re: Updating to TOS 5.0.126 Kills Plex Server
Do i have to be developer to use your products, Terramaster?!?
Shame on you!!!
everyday updates means everyday surprises.
When we will receive something working?
I am pissed off. Every update brings some more bugs

Shame on you!!!
everyday updates means everyday surprises.
When we will receive something working?
I am pissed off. Every update brings some more bugs


Re: Updating to TOS 5.0.126 Kills Plex Server
Unable to enable Plex in TOS 5.0.126 has been fixed, please update plex.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)