Credentials lost after updating

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives. It is a very practical and efficient one-stop cloud drive disaster recovery solution.
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StanHK
Posts: 13
Joined: 25 Jul 2020, 16:22

Credentials lost after updating

Post by StanHK »

I am experiencing that after updating cloud storage apps, such as Google Drive and Dropbox, I lose all credentials and need to setup the connections again. Anyone else experiencing this? I am sure this cannot be the intended behaviour.

Thanks for advising how to resolve this.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Credentials lost after updating

Post by TMSupport »

Please advise your TNAS model number and current TOS version.
We will test this issue here and get back to you the solution later.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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