Cloudsync not working

Discussion about Cloud Sync.
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spligosh
Posts: 4
Joined: 11 Jun 2020, 06:14

Cloudsync not working

Post by spligosh » 11 Jun 2020, 06:18

I managed to get this working initially but now I can't get it to work at all. I can install the software but then I get presented with a dialogue box with, for instance, dropboxsync1 -and when I click on next nothing happens at all! Any suggestions. I've tried uninstalling and reinstalling many times. I've rebooted and restarted everything without success - help please!

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TMSupport
Customer Service
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Joined: 13 Dec 2019, 15:15

Re: Cloudsync not working

Post by TMSupport » 11 Jun 2020, 14:42

The Cloudsync app has been removed from TOS Application center already, it's suggested to install and use the independent apps such as Google Drive sync, Dropbox sync.

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spligosh
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Re: Cloudsync not working

Post by spligosh » 11 Jun 2020, 23:50

These behave in exactly the same way?

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TMSupport
Customer Service
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Re: Cloudsync not working

Post by TMSupport » 12 Jun 2020, 10:38

Yes.

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spligosh
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Re: Cloudsync not working

Post by spligosh » 13 Jun 2020, 05:29

No - you misunderstood

These apps don’t work in the same way as the cloud sync app didn’t work!

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spligosh
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Joined: 11 Jun 2020, 06:14

Re: Cloudsync not working

Post by spligosh » 26 Jun 2020, 17:41

Does no-one know how to fix this - the storage apps - Google Drive, Dropbox etc just don’t work!

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TMroy
Customer Service
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Joined: 10 Mar 2020, 14:04

Re: Cloudsync not working

Post by TMroy » 26 Jun 2020, 19:13

You need to check your network settings and firewall. Make sure IP, DNS, all settings are correct. Google drive sync and dropbox sync are popular app, we did not receive report app fails before except of OneDrive sync, but that has been fixed.
To contact our tech team or want a remote session, please email to support(at)terra-master.com

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