OneDrive

Discussion about CloudSync.
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caic
Posts: 3
Joined: 29 May 2020, 16:20

OneDrive

Post by caic »

Hello,

I've just bought a F2-210 and I'm trying to sync my Onedrive.

I first tried OneDrive application but after creating connection the app keeps waiting for ever. See screenshot:

https://prnt.sc/spwsou

Then, I tried Cloud Sync application. I can create the connection without problems but after 2 days, only 15M have been downloaded (I've got almost 300G of photos in Onedrive). I checked sync is bidirectional and the config is by default.

Any tip? Please help me.

Thank you!
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: OneDrive

Post by TMroy »

The OneDrive sync app need to be update, please wait for the new version, will be released soon.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
caic
Posts: 3
Joined: 29 May 2020, 16:20

Re: OneDrive

Post by caic »

Hello,

Thant you for your reply.

I'll wait for the new version.
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: OneDrive

Post by TMroy »

The new version is online now, please update it and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
caic
Posts: 3
Joined: 29 May 2020, 16:20

Re: OneDrive

Post by caic »

Hi,

I can't see any update:

https://prnt.sc/sr1ea0

I rebooted yet and nothing changed.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: OneDrive

Post by TMSupport »

Hi, the OneDrive app has a new release now, Please check.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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gib39
Posts: 2
Joined: 02 Jun 2020, 03:49

Re: OneDrive

Post by gib39 »

I had a slow sync issue and since i've updated today i now get the spinning circle. The update appears to have made things worse if that was possible!!
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: OneDrive

Post by TMSupport »

We are contacting OneDrive now, some features have been blocked, and a totally new release will be posted soon. Sorry for all the troubles.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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jaescobar
Posts: 2
Joined: 02 Jun 2020, 18:48

Re: OneDrive

Post by jaescobar »

I have updated OneDrive today and now i get a spinning circle....
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gib39
Posts: 2
Joined: 02 Jun 2020, 03:49

Re: OneDrive

Post by gib39 »

Any update on this issue. If not resolved today I will be returning my drive?
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