Cloudsync doesn't sync?

Discussion about CloudSync.
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MagicPhotoEvents
Posts: 14
Joined: 03 Aug 2022, 18:10

Re: Cloudsync doesn't sync?

Post by MagicPhotoEvents »

Hello,

I have updated my NAS to TOS 5.0.152 then CloudSync to v. 2.3.4

I had to create again the cloud drive connexion and the synchronisation task, but it has started the job!

One day after, CloudSync was deactivated. But it seems all the content has been synchronised.

Regards,

Olivier
User avatar
thierrys73
Posts: 14
Joined: 23 Jul 2022, 19:57

Re: Cloudsync doesn't sync?

Post by thierrys73 »

hi

it seems run but after severals hours the service dont sync with dropbox
V2.3.4
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TWlhq
TerraMaster Team
Posts: 29
Joined: 29 Jun 2022, 18:12

Re: Cloudsync doesn't sync?

Post by TWlhq »

{L_BUTTON_AT}MagicPhotoEvents

Did you update the system, reinstall the system, or disable cloudsync before deactivation? This issue will be resolved in the next release.
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TWlhq
TerraMaster Team
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Joined: 29 Jun 2022, 18:12

Re: Cloudsync doesn't sync?

Post by TWlhq »

{L_BUTTON_AT}thierrys73

Do you operate the task folder? Please wait for CloudSync application update.
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MagicPhotoEvents
Posts: 14
Joined: 03 Aug 2022, 18:10

Re: Cloudsync doesn't sync?

Post by MagicPhotoEvents »

Updated CloudSync to v. 2.3.6

Issue still exists !

Olivier
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TMLyy
TerraMaster Team
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Joined: 01 Jun 2022, 18:36

Re: Cloudsync doesn't sync?

Post by TMLyy »

{L_BUTTON_AT}MagicPhotoEvents

What is your synchronization mode, and whether encryption is enabled?
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MagicPhotoEvents
Posts: 14
Joined: 03 Aug 2022, 18:10

Re: Cloudsync doesn't sync?

Post by MagicPhotoEvents »

{L_BUTTON_AT}MagicPhotoEvents
TMLyy wrote: 14 Aug 2022, 12:24 What is your synchronization mode, and whether encryption is enabled?
Hello, TOS updated to 5.0.157 CloudSync updated to 2.3.7 Use Google Drive CloudSync deactivates itself after some time Olivier
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TMnorah
TerraMaster Team
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Joined: 17 Aug 2021, 09:51

Re: Cloudsync doesn't sync?

Post by TMnorah »

Hi, we have not been able to reproduce the issue, and we will continue to verify the issue.
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MagicPhotoEvents
Posts: 14
Joined: 03 Aug 2022, 18:10

Re: Cloudsync doesn't sync?

Post by MagicPhotoEvents »

{L_BUTTON_AT}TMnorah
Looking at the log: [at]Level,Time,Category,User,Event Error,2022-08-20 10:00:13,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX: not deleting directories as there were IO errors Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-20 09:56:40,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 20:03:38,Darktable-Raw-Sync,XXXXXXX,"Transmission error Fêtes privées/2022: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 19:39:48,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 3 errors and: march failed with 2 error(s): first error: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors Error,2022-08-19 19:37:37,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 19:36:46,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 17:41:34,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 3/3 succeeded Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 2/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors Error,2022-08-19 17:38:49,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors Error,2022-08-19 17:33:30,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 12:26:23,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded" Error,2022-08-19 12:24:26,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"[/at] Does CloudSync manage Google Drive transmission errors ?
User avatar
MagicPhotoEvents
Posts: 14
Joined: 03 Aug 2022, 18:10

Re: Cloudsync doesn't sync?

Post by MagicPhotoEvents »

Hello,

Last news about the issue...

CloudSync version 2.3.7
TOS version 5.0.160

Google Drive synchronisation errors still occur, but files are backuped.
CouldSync seems to be stable.

I've contacted Google Drive support, an "expert" has been told about the problem, but I don't believe they'll fix it.

Olivier
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