Hello,
I have updated my NAS to TOS 5.0.152 then CloudSync to v. 2.3.4
I had to create again the cloud drive connexion and the synchronisation task, but it has started the job!
One day after, CloudSync was deactivated. But it seems all the content has been synchronised.
Regards,
Olivier
Cloudsync doesn't sync?
- MagicPhotoEvents
- Posts: 15
- Joined: 03 Aug 2022, 18:10
Re: Cloudsync doesn't sync?
F5-221 TOS 6.0.217, 3 x 4TB RAID5 + 2 x 2TB TRAID
- thierrys73
- Posts: 14
- Joined: 23 Jul 2022, 19:57
Re: Cloudsync doesn't sync?
hi
it seems run but after severals hours the service dont sync with dropbox
V2.3.4
it seems run but after severals hours the service dont sync with dropbox
V2.3.4
Re: Cloudsync doesn't sync?
{L_BUTTON_AT}MagicPhotoEvents
Did you update the system, reinstall the system, or disable cloudsync before deactivation? This issue will be resolved in the next release.
Re: Cloudsync doesn't sync?
{L_BUTTON_AT}thierrys73
Do you operate the task folder? Please wait for CloudSync application update.
- MagicPhotoEvents
- Posts: 15
- Joined: 03 Aug 2022, 18:10
Re: Cloudsync doesn't sync?
Updated CloudSync to v. 2.3.6
Issue still exists !
Olivier
Issue still exists !
Olivier
F5-221 TOS 6.0.217, 3 x 4TB RAID5 + 2 x 2TB TRAID
Re: Cloudsync doesn't sync?
{L_BUTTON_AT}MagicPhotoEvents
What is your synchronization mode, and whether encryption is enabled?
- MagicPhotoEvents
- Posts: 15
- Joined: 03 Aug 2022, 18:10
Re: Cloudsync doesn't sync?
{L_BUTTON_AT}MagicPhotoEvents
Hello, TOS updated to 5.0.157 CloudSync updated to 2.3.7 Use Google Drive CloudSync deactivates itself after some time Olivier
F5-221 TOS 6.0.217, 3 x 4TB RAID5 + 2 x 2TB TRAID
Re: Cloudsync doesn't sync?
Hi, we have not been able to reproduce the issue, and we will continue to verify the issue.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- MagicPhotoEvents
- Posts: 15
- Joined: 03 Aug 2022, 18:10
Re: Cloudsync doesn't sync?
{L_BUTTON_AT}TMnorah
Looking at the log:
[at]Level,Time,Category,User,Event
Error,2022-08-20 10:00:13,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded
Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX: not deleting directories as there were IO errors
Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors
Error,2022-08-20 09:56:43,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-20 09:56:40,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 20:03:38,Darktable-Raw-Sync,XXXXXXX,"Transmission error Fêtes privées/2022: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 19:39:48,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded
Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 3 errors and: march failed with 2 error(s): first error: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors
Error,2022-08-19 19:38:32,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors
Error,2022-08-19 19:37:37,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 19:36:46,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 17:41:34,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 3/3 succeeded
Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 2/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors
Error,2022-08-19 17:39:27,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors
Error,2022-08-19 17:38:49,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors
Error,2022-08-19 17:35:33,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors
Error,2022-08-19 17:33:30,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 12:26:23,Darktable-Raw-Sync,XXXXXXX,Transmission error Attempt 2/3 succeeded
Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting directories as there were IO errors
Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,Transmission error Google drive root 'XXXXXXX': not deleting files as there were IO errors
Error,2022-08-19 12:25:19,Darktable-Raw-Sync,XXXXXXX,"Transmission error Attempt 1/3 failed with 1 errors and: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"
Error,2022-08-19 12:24:26,Darktable-Raw-Sync,XXXXXXX,"Transmission error XXXXXXX: error reading destination directory: couldn't list directory: googleapi: Error 403: Rate Limit Exceeded, rateLimitExceeded"[/at]
Does CloudSync manage Google Drive transmission errors ?F5-221 TOS 6.0.217, 3 x 4TB RAID5 + 2 x 2TB TRAID
- MagicPhotoEvents
- Posts: 15
- Joined: 03 Aug 2022, 18:10
Re: Cloudsync doesn't sync?
Hello,
Last news about the issue...
CloudSync version 2.3.7
TOS version 5.0.160
Google Drive synchronisation errors still occur, but files are backuped.
CouldSync seems to be stable.
I've contacted Google Drive support, an "expert" has been told about the problem, but I don't believe they'll fix it.
Olivier
Last news about the issue...
CloudSync version 2.3.7
TOS version 5.0.160
Google Drive synchronisation errors still occur, but files are backuped.
CouldSync seems to be stable.
I've contacted Google Drive support, an "expert" has been told about the problem, but I don't believe they'll fix it.
Olivier
F5-221 TOS 6.0.217, 3 x 4TB RAID5 + 2 x 2TB TRAID