CloudSync General Failure

Discussion about CloudSync.
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markb
Posts: 10
Joined: 03 Jul 2022, 20:52

CloudSync General Failure

Post by markb »

CloudSync General Failure

TOS Version 5.0.126
CloudSync 2.2.4

While it seems like a good idea to replace, OneDrive, Dropbox and all the others with the CloudSync App, it just doesn't work.

Where is the edit option. You have to delete and then start again.

Will not connect to Dropbox, no matter what configuration used.

Allows a connection to OneDrive, but when a backup task is added, you can only add a directory as at time.

It is just a general Failure.

Bring back the individual apps, which gives far better control. Regret upgrading to TOS 5

Is there a planned fix or will the individual apps be made available again????
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: CloudSync General Failure

Post by TMroy »

we are going to release a new version next week, which may resolve such issues.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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User avatar
markb
Posts: 10
Joined: 03 Jul 2022, 20:52

Re: CloudSync General Failure

Post by markb »

Thank you, looking forward to the update.
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markb
Posts: 10
Joined: 03 Jul 2022, 20:52

Re: CloudSync General Failure

Post by markb »

Have the latest TOS 5.0.128

CloudSync Still does not work
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TMroy
TerraMaster Team
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Re: CloudSync General Failure

Post by TMroy »

Please wait for CloudSync update.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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markb
Posts: 10
Joined: 03 Jul 2022, 20:52

Re: CloudSync General Failure - Still

Post by markb »

Now using

CloudSync 2.2.9
and
TOS 5.0.130

Still a stunning Failure.

Can you just stop working on trying to fix CloudSync, and just bring back the individual apps.

Regards, Mark
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TMroy
TerraMaster Team
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China

Re: CloudSync General Failure

Post by TMroy »

May I know what are the exact issues now for version 2.2.9?
To contact our team, please send email to following addresses, remember to replace (at) with @:
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markb
Posts: 10
Joined: 03 Jul 2022, 20:52

Re: CloudSync General Failure

Post by markb »

I use the standard defaults settings and then selected Confirm (screen 1)

I get the Dropbox login screen where I enter in my user and password.

Then select Agree (screen 2)

Comes back to CloudSync (screen 3) and after a few minutes I get a pink message stating connection failed

After trying this 3 times, still getting the same message.
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Madvic
Posts: 16
Joined: 08 Sep 2021, 23:01

Re: CloudSync General Failure

Post by Madvic »

Hello,
Upgraded to Cloudsync 2.2.9, the configuration is gone!!
How can I recover my old configuration without recreating all taks again?????

It is very annoying to lose Cloudsync configuration everytime there is an upgrade!
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: CloudSync General Failure

Post by TMSupport »

{L_BUTTON_AT}Madvic

The previous version and the current version have changed a lot, and the next version update will not overwrite the configuration.
To contact our team, please send email to following addresses, remember to replace (at) with @
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Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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