Team Drives not appears

Discussion about CloudSync.
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dranivil
Posts: 15
Joined: 06 Jun 2021, 19:30

Team Drives not appears

Post by dranivil »

I am trying to synchronize the content of my NAS with a Team Drive associated with my google drive account, but when I go to select the remote folder, the Team Drives do not appear. How can I select it as the destination for synchronization?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Team Drives not appears

Post by TMSupport »

Please advise your TNAS model number and current TOS version in return.
We will check whether it's compatible with Team Drives and get back to you later.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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dranivil
Posts: 15
Joined: 06 Jun 2021, 19:30

Re: Team Drives not appears

Post by dranivil »

TMSupport wrote: 18 Jun 2021, 11:02 Please advise your TNAS model number and current TOS version in return.
We will check whether it's compatible with Team Drives and get back to you later.
Model F2-422
Version TOS: 4.2.13-2106071705
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Team Drives not appears

Post by TMSupport »

Thanks for the update. and I am sorry to tell you that we have confirmed that there is no Team Drives connecting interface here.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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