MegaDisk

[sergio.os@netcabo.pt]

Good Afternoon,

I have a F5-421, I purchased the system on the 9/2/2021.
That same that I connected to the MAegaDisck and worked perfectly and Dropbox.

A week later I verified that MegaDisk was not syncing.
I removed the connection, and since then I cannot connect to the MegaDisck, it always gives me an Operation Fail message.

Please I need Help.

Thanks,

Sergio

[TMS]

Hi，
Can you tell me the TOS system version? We need to troubleshoot it.

[sergio.os@netcabo.pt]

Goodmorning,

My TOS version 4.2.09-2101251735

Thank's

[TMS]

Hi，
We have no problems running on many devices.
Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.

[sergio.os@netcabo.pt]

What is the email of the support that I can send

[TMRyan]

To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @