Cloudsysnc interface not showing network usage

CloudSync is a cloud drive synchronization application for fast and secure data synchronization between your TNAS and cloud drives.
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waymda
Posts: 21
Joined: 07 Aug 2023, 10:06
Australia

Cloudsysnc interface not showing network usage

Post by waymda »

Over the last few days I've been trying to get cloudsync to work.

I signed up with pcloud and got it connected.

Set-up tasks for some one way sync.

Monitored progress through the interface.

The whole time the overview and task pages showed no network activity.

Today I removed all configuration, uninstalled cloudsync, rebooted the nas, reinstalled, reconfigured pcloud, reconfigured one sync task and set ip off.

No network activity showing on overview or tasks.

The number of files being synchonised remains the same on the task page.

So I check the log and the NAS overview and there is network upstream activity and the log shows files being uploaded correctly.

This is some very flakey software, and it makes it hard to trust anything the NAS is reporting, including disk and file integrity.

Not happy Jan. https://youtu.be/2akt3P8ltLM?feature=shared
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TMtina
TerraMaster Team
Posts: 156
Joined: 01 Nov 2022, 18:00

Re: Cloudsysnc interface not showing network usage

Post by TMtina »

Can you capture pictures of related issues? What version of CloudSync are you using? How many files are you syncing? In fact, you can see the upload and download speed of the task on the overview page.
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waymda
Posts: 21
Joined: 07 Aug 2023, 10:06
Australia

Re: Cloudsysnc interface not showing network usage

Post by waymda »

Cloudsync version 3.0.15

Number of files - task 1 = 18242, task 2=48940 and counting (newly established task).

I can see the upload and download speed graphs for each task on the overview page. They are flat with occasional upload spikes, and hover over shows average 0mbs up and down.

NAS overview is showing 0.14MB/s upload.

[attachment=2]cloudsync.JPG[/attachment]

[attachment=1]NAS.JPG[/attachment]

[attachment=0]version.JPG[/attachment]
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TMzethar
TerraMaster Team
Posts: 1718
Joined: 27 Oct 2020, 16:43

Re: Cloudsysnc interface not showing network usage

Post by TMzethar »

After multiple repeated checks, we found that some cloud disk connections did not display the transmission speed of running tasks.
We are working on a solution.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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