Hi, I've had a terramaster for a few months now, and have been plagued with issues throughout my ownership. Anyway, the other day I updated the TOS and since that time everything went down the drain. My Time Machine stopped working, my laptop would struggle to find the drives and so on and so forth.
Another victim was CloudDrive. I had set it up to sync my oneDrive into the nas, and it had been working absolutely fine until the update. Now it reached a point in which I had to delete everything and uninstall the app and reinstall it.
Ever since I did that, whenever I try to reconnect my OneDrive account so that I may be able to set up my sync task, the moment I press the button to add the connection, it goes grey and basically freezes.
CloudSync stopped working - freezes
Re: CloudSync stopped working - freezes
Hello, which version of TOS did you upgrade to? You can go to the App Center to check whether CloudSync is disabled, if it is disabled, you can re-enable the app to continue using it.
Re: CloudSync stopped working - freezes
Hi. I'm on 5.1.24-00324.
CloudSync is enabled, but I tried to disable it and reenable it just now. No change. It just greys out as soon as I press the button to prepare a new connection. I have also tried to uninstall and reinstall it, thrice.
CloudSync is enabled, but I tried to disable it and reenable it just now. No change. It just greys out as soon as I press the button to prepare a new connection. I have also tried to uninstall and reinstall it, thrice.
Re: CloudSync stopped working - freezes
Please update your TOS to 5.1.33 and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- lucky13sda
- Posts: 1
- Joined: 01 Apr 2023, 11:48
Re: CloudSync stopped working - freezes
I'm having the same problem. I'm on version 5.1.29 but when I "check for updates" it says I have the latest software version.
Re: CloudSync stopped working - freezes
{L_BUTTON_AT}lucky13sda
We currently do not push the latest version on a large scale, you can refer to here to manually install it.
viewtopic.php?f=28&t=4639To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)