Scheduled task not running

Discussion about USB Copy.
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gaz2k1uk
Posts: 5
Joined: 30 Nov 2022, 22:02

Scheduled task not running

Post by gaz2k1uk » 23 May 2023, 21:59

Version 2.1.52 / TOS 5.1.34

After the recent partition issues I restored the system to default giving me 8gb, after all the issues I not backup to USB using USB copy. I have a few tasks set up:

TNAS to USB / Mirror / Scheduled Tasks enabled > Everyday @ 03:00

However after a reset the tasks page shows my created tasks (5 backup folders in total) and the details but the field "Next Run" is blank, just says "---". The time then passes, have left extra time due to a time mismatch which I have already reported and it does not back up. I run manually and it works but does not run when specified. I tried to removed and re-add the task however the issue not only reoccurs but overwrites the whole backup, not just reflecting the changes. I have some large folders so can take several hours doing this.

Why does this not run as a scheduled task when its supposed to?
Setup:
F2-422
TOS 5.1.37 (5.1.24 > 5.1.34 > 5.1.37)
x2 6GB IronWolf 6TB (RAID 0)
8GB System Partition!
Backup:
USB COPY: Seagate 8GB External Expansion HDD
Apps:
Plex 1.32.2.7100, USB Copy 2.0.152

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TMroy
TerraMaster Team
Posts: 2377
Joined: 10 Mar 2020, 14:04

Re: Scheduled task not running

Post by TMroy » 24 May 2023, 09:09

This issue has been verified. A new version of USB Copy will be released to fix the issue soon.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)

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gaz2k1uk
Posts: 5
Joined: 30 Nov 2022, 22:02

Re: Scheduled task not running

Post by gaz2k1uk » 26 May 2023, 23:38

Thanks, do we know when this release will be pushed?
Setup:
F2-422
TOS 5.1.37 (5.1.24 > 5.1.34 > 5.1.37)
x2 6GB IronWolf 6TB (RAID 0)
8GB System Partition!
Backup:
USB COPY: Seagate 8GB External Expansion HDD
Apps:
Plex 1.32.2.7100, USB Copy 2.0.152

User avatar
TMroy
TerraMaster Team
Posts: 2377
Joined: 10 Mar 2020, 14:04

Re: Scheduled task not running

Post by TMroy » 27 May 2023, 12:06

Could be in one or two weeks.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)

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sianderson
Posts: 341
Joined: 02 Aug 2020, 03:42

Re: Scheduled task not running

Post by sianderson » 27 May 2023, 16:58

TMroy wrote:
27 May 2023, 12:06
Could be in one or two weeks.
well given the current time frame of waiting for an update to the time issue, thats a rather optimistic view
F2-210

4.2.41

User avatar
Gremlin
Posts: 26
Joined: 02 Dec 2022, 22:31

Re: Scheduled task not running

Post by Gremlin » 27 May 2023, 17:47

Grateful if someone could clarify if this is an issue with "Scheduled Tasks" (as defined in control panel) or tasks set in "USB Copy". Is there a difference?
F5-221 5.1.37

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titanrx8
Posts: 211
Joined: 17 Jul 2020, 06:17

Re: Scheduled task not running

Post by titanrx8 » 27 May 2023, 21:18

Gremlin wrote:
27 May 2023, 17:47
Grateful if someone could clarify if this is an issue with "Scheduled Tasks" (as defined in control panel) or tasks set in "USB Copy". Is there a difference?
My scheduled USB copies thru the USB Copy utility have not been happening as scheduled (everyday at 6pm). I've been using incremental. When I run the team manually it works properly.

I have not tried setting this thru the Scheduled Tasks utility. (I was surprised that setting the task in USB Copy didn't create a task in the Scheduled Tasks utility. That would have been the logical place for it to have visibility.

User avatar
Gremlin
Posts: 26
Joined: 02 Dec 2022, 22:31

Re: Scheduled task not running

Post by Gremlin » 27 May 2023, 23:38

titanrx8 wrote:
27 May 2023, 21:18

(I was surprised that setting the task in USB Copy didn't create a task in the Scheduled Tasks utility. That would have been the logical place for it to have visibility.
Exactly.
Since I was having trouble with USB Copy anyway, not much sense in me pursuing it until this issue is resolved.
Thanks
F5-221 5.1.37

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