TOS Desktop

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pelliott321
Posts: 18
Joined: 24 Sep 2020, 22:51

TOS Desktop

Post by pelliott321 »

I have an F2-210 with two 10TB HD in Raid 0
Have loaded data to drives no problem.
I do not have the Control Panel of Apps on my desktop
I have downloaded and reinstalled TOS a couple of times
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: TOS Desktop

Post by TMSupport »

Please try this button
WCEN$_38LXU0FJ@CGQ8@P{7.png
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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pelliott321
Posts: 18
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 »

I just do not know where this is
Attached is TOS desktop, where do I go from here
Attachments
TOS_desktop_sm.jpg
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TMroy
TerraMaster Team
Posts: 2606
Joined: 10 Mar 2020, 14:04
China

Re: TOS Desktop

Post by TMroy »

To use advanced features, you need to login with a admin group account.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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pelliott321
Posts: 18
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 »

logged in as "admin"
this is all I get
TOS_desktop_admin.png
TOS_desktop_admin.png (21.01 KiB) Viewed 3503 times
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JayBlingham
Posts: 98
Joined: 04 Oct 2020, 10:34

Re: TOS Desktop

Post by JayBlingham »

What browser is opening up when you click the "Login" button on TNAS PC?

I ask because for some reason, even though my default browser is the new "Edge", TNAS PC would only use Internet Explorer. Internet Explorer would sometimes give me a blank page with the bar like in your screenshot once TNAS was installed/updated.

Are you able to log in using Chrome or Firefox by launching manually and typing:

https://<ip of your NAS>

That's what I had to do to make sure that I can login properly every time.
Jay
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pelliott321
Posts: 18
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 »

Thanks Jay
I am usung Edge on Win 10
by just typing in the IP address (192.169.x.xxx)
and logging in I got the full desktop
I do not know why?
maybe I will switch to chrome
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JayBlingham
Posts: 98
Joined: 04 Oct 2020, 10:34

Re: TOS Desktop

Post by JayBlingham »

I'm using Edge as well, which works fine for me. It just seems to be the TNAS PC app that calls iexplore.exe explicitly instead of being able to call the default browser. Internet Explorer is installed on every Win 10 machine, even if you don't use it as your default. It's buried in there.

It seems like Internet Explorer doesn't have the features needed to properly render the TOS desktop, which makes sense since Microsoft is essentially replacing it with Edge. As long as you use the new Chromium based Edge, Chrome (or any of it's forks), or Firefox, you probably won't run into this problem.

Hope that helps!
Jay
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F5-221, 5.0.171-00221
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pelliott321
Posts: 18
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 »

one last question (for now at least)

There is no clear instruction on turning off the NAS
I need to physically move things around and need to power down
I see you can power down from desktop but that does not turn it off.
if I press the on-off button nothing happens
I know if I hold the on-off button in for too long it will be reinitialized
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JayBlingham
Posts: 98
Joined: 04 Oct 2020, 10:34

Re: TOS Desktop

Post by JayBlingham »

You should be able to power off the NAS by left-clicking your name in the top right corner, and selecting Power Off.

That should gracefully shut down the NAS, and power it off completely (at least it does for me).
Jay
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