F4-NAS Factory reset but do not know password

[m.y.cowan@gmail.com]

Hello,

I have a F4-NAS model. I did a hard reset to factory settings (at least I think I did).

But I cannot log in as admin. I believe the password is for the admin user is - admin.

But the login page as Login failed. Wrong password.

What do I do?

[TMSupport]

Please find the model number and S/N at the bottom of the device and show us.
If your TNAS model number is F4-NAS, I am sorry to tell you that this model is very very old, and no technical service for this model now. Please check this link for more information viewtopic.php?f=33&t=864

[m.y.cowan@gmail.com]

Hello,

Sorry for the delay in replying. I must have missed notification of your message.

Attached is a photo of the model number and S/N of my device.

Cheers

[TMSupport]

Sorry, this model has been out of data and stopped production for many years. No components and repair service for it now. We can offer you some discount to get a new device and transfer the data for you if agreed. You can check this post for more information viewtopic.php?f=33&t=864

[m.y.cowan@gmail.com]

You cannot even help me to do a factory reset?

I am not at all interested in buying a new rack.

[TMroy]

You cannot even help me to do a factory reset?
I am not at all interested in buying a new rack.

After a factory reset, you need to re-install the OS, we just not able to help for such issue, we do not have any resource on hand to support you. please find the official announcement viewtopic.php?f=6&t=292&p=1110#p1110
We are sorry for that.

[m.y.cowan@gmail.com]

Hello,

I have the stack running. I just need to know the factory reset password.

I have tried

user name admin
pw admin

But that is not working.

[TMroy]

I am sorry to tell you that the reset does not reset your password, your previous password remain unchanged.