Cannot access web admin console

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rozenkreutz
Posts: 3
Joined: 21 Sep 2020, 23:37

Cannot access web admin console

Post by rozenkreutz »

Hello,

I keep being redirect to login page even with the right username/password.

Any idea ?
Stephan
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Cannot access web admin console

Post by TMSupport »

Please advise your TNAS model number and TOS version? Are you trying to login with TNAS Mobile?
To contact our team, please send email to following addresses, remember to replace (at) with @
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rozenkreutz
Posts: 3
Joined: 21 Sep 2020, 23:37

Re: Cannot access web admin console

Post by rozenkreutz »

Model : FA-210
TOS version : 4.1.2.4-20051890955

It is back now but I lost a disk and the RAID did not recover...
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cannot access web admin console

Post by TMSupport »

Is the driver indicator light green both?And what's the RAID array please?
To contact our team, please send email to following addresses, remember to replace (at) with @
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rozenkreutz
Posts: 3
Joined: 21 Sep 2020, 23:37

Re: Cannot access web admin console

Post by rozenkreutz »

Hello,

The light was green for the failing disk (RAID5), however I did rebuild a new RAID with 2 disk. Now I am facing a pdifferent problem : I am tryng to re-create some shared folder and the system tells me they exist but I cannot find them anywhere.

Thanks
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Cannot access web admin console

Post by TMroy »

Please try to restore your shared folders on Control panel > priviledges > shared folder > advanced
retoresharefolder.png
To contact our team, please send email to following addresses, remember to replace (at) with @:
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