No acces to administration in tnas mobile

TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, and smart TV application and clients.
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Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

No acces to administration in tnas mobile

Post by Ryzen »

Hello,

When I use the TNAS mobile application, I manage to identify myself and access "file" (All files, album backup ect ...) but not to the administration part. I don't have the little arrow in the gray part at the top. And even when I press, nothing happens.

Is there an authorization to give on the NAS or something

Version firware : 4.1.30.2008031214 (F2-210)
Tnas mobile 2.3.16

Thanks !
F2-210

4.2.06
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: No acces to administration in tnas mobile

Post by TMSupport »

Since TOS will have major changes and updates, the control panel on the mobile client cannot be used normally and is not safe, so we temporarily ban it. The acces to administration will be available again in about a month.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Ryzen
Posts: 43
Joined: 30 Aug 2020, 21:02

Re: No acces to administration in tnas mobile

Post by Ryzen »

Hello,

Thanks !
F2-210

4.2.06
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