TNAS Pc doens't find my Nas....

TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, and smart TV application and clients.
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

TNAS Pc doens't find my Nas....

Post by Hardfecx »

TNAS Pc doens't find my Nas....
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: TNAS Pc doens't find my Nas....

Post by TMroy »

try troubleshooting refer to the article viewtopic.php?f=75&t=430
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: TNAS Pc doens't find my Nas....

Post by Hardfecx »

it isn't my Firewall who's Blocking, otherwhise I can not accet to may nas by otherways!
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: TNAS Pc doens't find my Nas....

Post by TMroy »

Hi, firewall does not block your tnas, firewall block your TNAS PC app from searching the tnas device on your network.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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