TNAS Mobile 3 not fully backing up Photos
TNAS Mobile 3 not fully backing up Photos
I have found that the TNAS Mobile 3 is not fully backing up photos even when it says it backed them up. I have attached where it says it backed up the photos as well as the photos showing but when I go to the folder only 1 shows up.
Re: TNAS Mobile 3 not fully backing up Photos
{L_BUTTON_AT}thurgt
When you report an issue related to mobile app, you need to state your phone model and OS running on it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TNAS Mobile 3 not fully backing up Photos
I have a similar problem!
I made several attempts.
The result is about the same.
F2-221
TOS 5.0.176
TNAS mobile 3 latest version
Xiaomi 12t pro MIUI 13.0.2 Android 12
1 Files are not completely copied. No more than 10% of 300 objects are copied
2. 90% of files are damaged. Video is only 1 frame. The photos are "falling apart".
3. After copying, he writes that all files are copied, but this is not so!
The application is not only impossible to use, but also dangerous - you are sure that the backup has been made, but it is not!
I made several attempts.
The result is about the same.
F2-221
TOS 5.0.176
TNAS mobile 3 latest version
Xiaomi 12t pro MIUI 13.0.2 Android 12
1 Files are not completely copied. No more than 10% of 300 objects are copied
2. 90% of files are damaged. Video is only 1 frame. The photos are "falling apart".
3. After copying, he writes that all files are copied, but this is not so!
The application is not only impossible to use, but also dangerous - you are sure that the backup has been made, but it is not!
Re: TNAS Mobile 3 not fully backing up Photos
{L_BUTTON_AT}thurgt
Pixel 7 Pro running Android 13 Using the latest TNAS Mobile 3 I am starting to regret going with Terra over Synology as nothing you seem to advertise as having works. Everything is in Closed Beta or doesn't work when it comes to syncing.
Re: TNAS Mobile 3 not fully backing up Photos
Mismo Problema
F4 422 TOS 5.1.13
Movil Xiaomi Mi 9 Lite Android 10
miui 12.0.10
tNAS MOBILE 3.1.0
F4 422 TOS 5.1.13
Movil Xiaomi Mi 9 Lite Android 10
miui 12.0.10
tNAS MOBILE 3.1.0
Re: TNAS Mobile 3 not fully backing up Photos
Thank you for your feedback. We will verify it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: TNAS Mobile 3 not fully backing up Photos
{L_BUTTON_AT}thurgt
we are all on Chinese new year holiday, will be in office next week.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TNAS Mobile 3 not fully backing up Photos
Tried again today... should have backed up 17 only backed up 1