TNAS mobile 3 Beta is released for testing NOW!

TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, and smart TV application and clients.
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dataonly
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Joined: 12 Oct 2022, 21:47

Re: TNAS mobile 3 Beta is released for testing NOW!

Post by dataonly »

Updated to the latest version 2 days ago all of sudden it keep crashing so I deleted the app and installed it again now I cant login again, keep getting connection lost, please login again.
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TMSupport
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by TMSupport »

{L_BUTTON_AT}dataonly

Is it normal to access TOS via the web? Is the mobile phone used within or outside the LAN? Is "Force Redirect to HTTPS" enabled in Control Panel - Network?
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dataonly
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by dataonly »

Access is normal via web
iPhone used within LAN
Force redirected to https is not enabled.
It was fine 2 days ago (so setting on the server itself must be correct as it is unchanged) after I updated the app and was in the process of backing up my files/photos all of sudden it keep crashing hence I deleted and reinstalled the app and now I get the error and cant login using the Tnas mobile app.

I can access tnas using the tnas mobile 3 app installed on my dad’s android just the app on my iPhone is failing.
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dataonly
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by dataonly »

Also when I open the tnas mobile app on my iPhone Tnas was not detected automatically even though phone was on LAN
Try to add my tnas details manually and get the error
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TWlhq
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by TWlhq »

{L_BUTTON_AT}dataonly

Is the cpu usage rate too high?
Try to reinstall TNAS Mobile 3 again. Its latest version is 3.0.13.
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dataonly
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by dataonly »

Same prob after reinstalling the app
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TMSupport
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by TMSupport »

Please check that the network access permission of app is enabled. If it is enabled, you can try turning WiFi off and on again.
Image
To contact our team, please send email to following addresses, remember to replace (at) with @
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alexmv
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by alexmv »

Both it didn't work on iOS and doesn't work on the local network.
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IMG_2782.jpg
F4-423
TOS 5.1.103-00409
32 RAM
TRAID
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TMroy
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by TMroy »

{L_BUTTON_AT}alexmv

What is your model number? and what is the TOS version?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
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leandrosakae
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Re: TNAS mobile 3 Beta is released for testing NOW!

Post by leandrosakae »

{L_BUTTON_AT}TMroy

I have the same problem.

TOS 5.0.176
TNAS mobile 3
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