Application store is blank
Application store is blank
Since I received a replacement NAS and inserted my new drives, the Application store is showing up as a blank, white page. I cannot install Plex now. Anyone know what is going on?
Re: Application store is blank
Hello,
This may be a network problem, please try again
This may be a network problem, please try again
Re: Application store is blank
I've been trying for about 12 hours and this is on a fresh install.
Re: Application store is blank
this may be caused by incorrect network settings, your device failed to connect with our app server. please edit your network interface settings, like IP, correct DNS, and gateway.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Application store is blank
I have the correct default gateway and my ISPs DNS settings in the router. I have tried using 8.8.8.8 too and it still fails. I can check (and download) TOS updates though.
Re: Application store is blank
i have the same problem and network setting are ok (i can install apps via entware)
Re: Application store is blank
I don't know what entware is but I have reset the NAS to factory settings and swapped my expensive router for the preconfigured one my ISP sent me. Plugged it in, rebooted my PC & NAS and still cannot access the page.
I just want to be able to install Plex.
I hope the TM team sort this out - I am losing faith in TM.
Re: Application store is blank
did you install the last TOS version? On mine everything is visible in the "App Store"SquarePeg wrote: ↑19 Sep 2021, 01:38I don't know what entware is but I have reset the NAS to factory settings and swapped my expensive router for the preconfigured one my ISP sent me. Plugged it in, rebooted my PC & NAS and still cannot access the page.
I just want to be able to install Plex.
I hope the TM team sort this out - I am losing faith in TM.
Re: Application store is blank
Yep - reset to factory settings, updated to the latest, rebooted - same problem
Re: Application store is blank
Not only in your router, you need to set the correct IP address, gateway, DNS in your TNAS too.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)