TNAS Mobile Does not have access to the contents of the folders.
TNAS Mobile Does not have access to the contents of the folders.
After upgrading my TNAS F4-210 to version 4.2.12, the folders in the TNAS Mobile 2.4.10 app do not open. When you try to open any folder with photos or videos, it writes "Network connection error". How do I get access to the contents of folders in the app again?
F4-210
Re: TNAS Mobile Does not have access to the contents of the folders.
Hello, we have noticed the problem and are in the process of troubleshooting. For the time being, you can create a second user for normal use, and we will fix it and release a version update as soon as possible.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: TNAS Mobile Does not have access to the contents of the folders.
Also, if you need to use it now, you can install 4.2.08 and then upgrade to 4.2.12. This will bypass the bug and enable TNAS Mobile to work properly
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)