TOS 4.1.X browser OS throttles CPU usage to 100%

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vector_output
Posts: 1
Joined: 24 Mar 2021, 00:02

TOS 4.1.X browser OS throttles CPU usage to 100%

Post by vector_output »

I have the F2-220. When going to logging in to the TOS 4.1.X OS. For some reason, it throttles my CPU on my pc (not on the NAS) to 100% usage (using chrome). Still happens when I switch browsers. The only way I can prevent this is to sign in using a VPN. Even then many of the options are unresponsive. I tried to reset to factory default. I click the check box hit the apply button and nothing happens. Same result trying to reset configuration, and manual update are unresponsive. I also noticed the rear fan is not spinning.
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: TOS 4.1.X browser OS throttles CPU usage to 100%

Post by TMRyan »

Hi,
You can reinstall the system after exporting users and user groups and backing up the system configuration by referring to Method 2 in the following link: viewtopic.php?f=75&t=423
Have you set the smart mode of the fan?
The TOS system will get the device status every five minutes.
If the temperature is low, the fan will stop for five minutes to save power.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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