TOS Desktop

TNAS PC, TNAS mobile, TNAS TV application.
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TMroy
Customer Service
Posts: 740
Joined: 10 Mar 2020, 14:04

Re: TOS Desktop

Post by TMroy » 07 Oct 2020, 13:18

For some reasons, after you installed chrome, it reports it is not the default browser, "click here to make default", this way could be failed to change defualt browser in Windows system. Therefore, in such case, the TNAS PC application still calls the internet explorer, which brings issues for your TOS loading. The better solution is to set the dafult browser on Windows control panel. Following is an article for your reference:
https://appuals.com/cant-set-chrome-as- ... indows-10/

you may find some other information from Microsoft community:https://answers.microsoft.com/en-us/win ... plies#tabs
To contact our tech team or want a remote session, please email to support(at)terra-master.com

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pelliott321
Posts: 15
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 » 18 Oct 2020, 21:40

Thanks Jay
but browser-based turn off did not work. The LED's on the front just stay on, never turns off.
Activating the power switch on the front does nothing.
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pelliott321
Posts: 15
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 » 18 Oct 2020, 21:49

Ok can not reach the NAS eventhough the LED's are on Now cannot turn it back on

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pelliott321
Posts: 15
Joined: 24 Sep 2020, 22:51

Re: TOS Desktop

Post by pelliott321 » 18 Oct 2020, 21:56

Ok I just unplugged it and restarted and it is coming back.
Just wished instructions were a bit better

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