F2-420 bricked

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Rick
Posts: 24
Joined: 09 Aug 2022, 22:58

F2-420 bricked

Post by Rick »

after a power failure my F2-420 is no longer accessible
TOS and SSH are not reachable.
port 80 has been changed to Webserver.
Web port TOS is at 200 and is no longer accessible.
TNAS-PC cannot recover the system.
How can I restore the system to factory settings.
already tried all options. boot without HD etc.

Regards
Rick
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: F2-420 bricked

Post by TMroy »

It seems the system corrupted during the power failure, but not sure if the file system corrupted too or not. please try to reinstall the TOS and if you are prompt to create a new storage pool, then your file system may be corrupted, if your data is important, it is recommended you find a third-party data recovery service.

how to reinstall TOS?
how to repair a corrupted file system?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Rick
Posts: 24
Joined: 09 Aug 2022, 22:58

Re: F2-420 bricked

Post by Rick »

I can acces all my data and i,m running a backup.
But its impossible to reinstall TOS or get into TOS i cant acces the machine not with putty or with PC-Nas thats the problem.
Howto reinstall TOS

Regards
Rick
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Rick
Posts: 24
Joined: 09 Aug 2022, 22:58

Re: F2-420 bricked

Post by Rick »

If i try to connect with PC-NAS

4. Wait about two minutes, after the network light is on, use TNAS PC to search for your TNAS device;
5. Select the device and click "Login" to the "Initialize" page;

It will open the webppage thats running on port 80 (webserver) and not the "Initialize" page << thats the problem

regards rick
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
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Re: F2-420 bricked

Post by TMroy »

{L_BUTTON_AT}Rick

Before you reboot your TNAS, did you remove all your drives? If you remove all your drives, the TOS will not able to ne loaded, so you can get into the initialization guideline.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Rick
Posts: 24
Joined: 09 Aug 2022, 22:58

Re: F2-420 bricked

Post by Rick »

Yes i removed all the drives and when i try to login my username and password are not accepted (the master login)

Regards
Rick
User avatar
Rick
Posts: 24
Joined: 09 Aug 2022, 22:58

Re: F2-420 bricked

Post by Rick »

Did it with 2 new harddrives and the bootloader started.
New tos installed.
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: F2-420 bricked

Post by TMroy »

{L_BUTTON_AT}Rick

The file system in your previous drives may be corrupted. You can try to repair them if it contains data which is important to you.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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