LOST SHARED FILES - NO RECYCLE BIN ON DESKTOP

Backup and restore solutions, issues, experiences
Locked
User avatar
biofrogger
Posts: 1
Joined: 21 Nov 2022, 23:36

LOST SHARED FILES - NO RECYCLE BIN ON DESKTOP

Post by biofrogger »

I disconnected 2 mapped drives on the F-210 - when logging on via SMB hose shared files are no longer showing; after reading the forums I should be able to recover via a recycling bin however there isn't one displayed on the TNAS desktop and I have tried digging into the individual files with no success. I don't feel that that amount of data would go missing that quickly however after multiple searches I am reaching out to the community for any help.
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: LOST SHARED FILES - NO RECYCLE BIN ON DESKTOP

Post by TMSupport »

If the recycle bin is enabled, you will see the recycle bin under the shared folder.
Go to Control Panel - Volume, check the used space of the volume, is it normal?
Go to Control Panel - Shared Folder, check whether the shared folder exists?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
jamesedger
Posts: 1
Joined: 08 Dec 2022, 02:02

Re: LOST SHARED FILES - NO RECYCLE BIN ON DESKTOP

Post by jamesedger »

biofrogger wrote: 21 Nov 2022, 23:46 I disconnected 2 mapped drives on the F-210 - when logging on via SMB hose shared files are no longer showing; after reading the forums I should be able to recover via a recycling bin however there isn't one displayed on the TNAS desktop and I have tried digging into the individual files with no success. I don't feel that that amount of data would go missing that quickly however after multiple searches I am reaching out to the community for any help.
If you are lucky and none of the sectors were reused you may be able to get the file back with a tool that recovers deleted files.
Locked