Time machine back up from Catalina

Backup and restore solutions, issues, experiences
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zeno76
Posts: 3
Joined: 17 Mar 2020, 18:52

Time machine back up from Catalina

Post by zeno76 »

Back up from MacOS Catalina Time Machine with new format backup.bundle (replacing sparse bundle), TOS cannot see the back up in the Backup list (although you can see it in File Manager).
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Time machine back up from Catalina

Post by TMSupport »

Hi, was the backup task successfully finished? You can contact us at support@terra-master.com, our engineer will check for you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Time machine back up from Catalina

Post by TMroy »

This issue has been resolved. You will have the update in the coming new version of TOS.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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