Factory refresh

Backup and restore solutions, issues, experiences
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ridinghero1990
Posts: 28
Joined: 26 Feb 2021, 18:11

Factory refresh

Post by ridinghero1990 »

If I factory reset the F4-210, will I lose the data on my hard drive that's installed? I have one 12TB NAS hard drive for my media in the 4 bay NAS.
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Factory refresh

Post by TMRyan »

Under normal circumstances, only the system partition will be cleared, and the data of the data partition will not be cleared.
However, for your data safety, it is recommended that you back up the data before restoring to the factory settings.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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