Data recovery, files deleted on remote session

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JheltonCoolio
Posts: 1
Joined: 09 Sep 2021, 14:46

Data recovery, files deleted on remote session

Post by JheltonCoolio »

Hello, while working on remote PC (using teamviewer), accidently deleted 3gb files. It didnt ask anything, just poof and gone. Trying easeUS - no luck. Any paid service recommendation, or steps to be done? Thank You
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Data recovery, files deleted on remote session

Post by TMSupport »

Hi!
Is the recycle bin enabled in the shared folder where the file is located? If so, you can try to restore it in the recycle bin.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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