Expand Backup log and task windows

The brand-new USB Copy not only provides common backup features, in order to realize offline backup and defend against threats from external networks, TerraMaster engineers have also additionally developed the USB auto-hide feature.
Locked
User avatar
Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Expand Backup log and task windows

Post by Hardfecx »

Hi,

ist it possible to expand the Backup log? Even in fullscreen, the lines are impossible to read completely.
Interesting can be the time that the backup took in the log lines.
Even in the task window, it is impossible to see the whole line
Attachments
backup.JPG
log.JPG
Top
User avatar
TMRyan
TerraMaster Team
Posts: 829
Joined: 01 Dec 2020, 11:50
China

Re: Expand Backup log and task windows

Post by TMRyan »

Hi,
You can only export the log for complete reading at the moment.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Top
User avatar
Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

TMRyan wrote: ↑07 Aug 2021, 16:04 Hi,
You can only export the log for complete reading at the moment.
Thank you for the answer
Top
User avatar
Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

I tried to export the log file from "USB Copy" software but after clicking "export", the windows stays completely white... and no files were exportet...
Attachments
usb.JPG
usb.JPG (14.83 KiB) Viewed 2262 times
Top
User avatar
titanrx8
Posts: 222
Joined: 17 Jul 2020, 06:17

Re: Expand Backup log and task windows

Post by titanrx8 »

Where are the logs for backup, USB copy, clam, etc located?

I'd like to be able to review complete logs without using the TOS desktop tools which are incomplete.
Top
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Expand Backup log and task windows

Post by TMSupport »

Hardfecx wrote: ↑08 Aug 2021, 16:37 I tried to export the log file from "USB Copy" software but after clicking "export", the windows stays completely white... and no files were exportet...
Thanks for your feedback, we have found this issue on TOS 4.2.15 after verification. Sorry for the inconvenience, we will improve it soon.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Top
User avatar
Hardfecx
Posts: 244
Joined: 04 Jun 2020, 23:17

Re: Expand Backup log and task windows

Post by Hardfecx »

TMSupport wrote: ↑09 Aug 2021, 15:32 Thanks for your feedback, we have found this issue on TOS 4.2.15 after verification. Sorry for the inconvenience, we will improve it soon.
You are welcome, thank you for your help!
Top
Locked

Return to “USB Copy”