Password for SSH root backup

Backup and restore solutions, issues, experiences
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orangebloss
Posts: 11
Joined: 20 Jun 2020, 15:18

Password for SSH root backup

Post by orangebloss »

Hi

The tech guys started a back up for me using ssh and it's been going all day and I suspect almost finished. However my router decided to have a funny 5 mins which caused the back up to stop.(I think)

I've got all the commands to restart it but I apparently need a password and I have no idea what that might be (tried admin, password etc) - any ideas?

Also is it likely that the back up actually stopped or just that I can no longer view its progress as the pc dropped it's network connection? (USB is plugged into the back of the NAS)
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Password for SSH root backup

Post by TMSupport »

The password for root SSH access is the login password of admin.
If you cannot get it worked, you can contact us and have the remote session again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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