rsync backup cannot use TNAS.online url

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tjhooker
Posts: 4
Joined: 06 Feb 2021, 11:49

rsync backup cannot use TNAS.online url

Post by tjhooker »

I have two new F4-220s connected to my network. I have successfully used rsync to backup data from one to the other using the destination of local IP address. Separately, I have successfully accessed the destination NAS using the TNAS.online/NAMEHERE forwarding url. However, when I try to use that url as the destination for the rsync backup, the test function gives an error code that I don't understand. It appears to be looking for some kind of file in an app folder at TNAS.online, then failing when it's not found. See attached for error code details.

Please advise.
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TMRyan
TerraMaster Team
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Joined: 01 Dec 2020, 11:50
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Re: rsync backup cannot use TNAS.online url

Post by TMRyan »

Hi,
TNAS.online is only used for web login, you can resolve other domain names.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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tjhooker
Posts: 4
Joined: 06 Feb 2021, 11:49

Re: rsync backup cannot use TNAS.online url

Post by tjhooker »

{L_BUTTON_AT}TMRyan

Please expand on this reply. Is there another TNAS provided url that does work with rsync? If so, how do I set it up and configure it?
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TMRyan
TerraMaster Team
Posts: 822
Joined: 01 Dec 2020, 11:50
China

Re: rsync backup cannot use TNAS.online url

Post by TMRyan »

Hi,
You can directly use the IP in the local area network.
The remote use of the URL requires you to set your ddns in the remote access of the desktop, and then use the router to map the port of the rsync server.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
TMRyan
TerraMaster Team
Posts: 822
Joined: 01 Dec 2020, 11:50
China

Re: rsync backup cannot use TNAS.online url

Post by TMRyan »

Hi,
You can directly use the IP in the local area network.
The remote use of the URL requires you to set your ddns in the remote access of the desktop, and then use the router to map the port of the rsync server.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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