Backup user's home

Backup and restore solutions, issues, experiences
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zimo85
Posts: 4
Joined: 12 Dec 2020, 22:07

Backup user's home

Post by zimo85 »

Hi,

when I choose the source folder, I can not see the user's home folders.
I use my user's home folder for store my personal data.
How can I backup it?

App version: 1.5.3
NAS F2-220
TOS 4.1.30-2008051459

Thanks
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: Backup user's home

Post by TMS »

zimo85 wrote: 12 Dec 2020, 22:30
App version: 1.5.3
You can upgrade the app to the latest version.
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
User avatar
zimo85
Posts: 4
Joined: 12 Dec 2020, 22:07

Re: Backup user's home

Post by zimo85 »

But, for the Application store, this Is the latest version. I cannot see any update available.
Where can I find It?
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: Backup user's home

Post by TMS »

To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
User avatar
zimo85
Posts: 4
Joined: 12 Dec 2020, 22:07

Re: Backup user's home

Post by zimo85 »

I am already on version 4.1.30 of TOS, and that is the latest version I can see on the download page, as you can see:
https://ibb.co/F5Tnbp3
I have also tried to re-apply the update package. But I cannot see updates for USB copy app.
https://ibb.co/J36XHvt
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TMRyan
TerraMaster Team
Posts: 822
Joined: 01 Dec 2020, 11:50
China

Re: Backup user's home

Post by TMRyan »

Hi,

You can directly select all the files you want to copy with Ctrl + A and Ctrl + C in the Home directory, and then use Ctrl + V to paste into the USB flash drive you inserted.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
zimo85
Posts: 4
Joined: 12 Dec 2020, 22:07

Re: Backup user's home

Post by zimo85 »

Yes, of course I can copy them manually. But I would like to copy them automatically in a backup flow, like a scheduled backup in USB Copy app.
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TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: Backup user's home

Post by TMroy »

We are going to work on this soon.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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