File Manager Not Working in TNAS PC

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toricred
Posts: 10
Joined: 20 May 2020, 00:16

File Manager Not Working in TNAS PC

Post by toricred »

I just received this F4-210 system and it was sort of working yesterday. I put in two 4TB WD Blue hard drives and they initialized just fine. I copied about 1.5TB of data over to them last night and it's all there. Today I went to add an 8TB WD drive and it initialized fine, but when I open File Manager to create a folder to share the progress bar just keeps spinning. I've left it running that way for over an hour and no change. After I get this 8TB drive working I will be adding another one. How do I get to add a folder to share via SMB? What could be going on with it?
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: File Manager Not Working in TNAS PC

Post by TMroy »

Please try different web browser. Google chrome, safari, firefox recent versions are recommended. IE or earlier microsoft edge is not recommended.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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toricred
Posts: 10
Joined: 20 May 2020, 00:16

Re: File Manager Not Working in TNAS PC

Post by toricred »

Using latest of Google Chrome worked. It's weird that my default browser is Brave and yet the desktop was opened in IE on an up to date Windows 10 Home system.
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