4.1.24 install issue

Initialization of newly purchased TNAS or re-installation of your TNAS
Locked
User avatar
macmpi
Posts: 120
Joined: 07 Jan 2020, 02:52

4.1.24 install issue

Post by macmpi »

I made a 4.1.24 full reinstall (from 4.1.18) on F2-210 (btrfs), keeping all previous data.
Download & install install got stuck at 49% for quite a while.
With manual download, it worked fine.

After install, File Manager would only see public and appdata folders.
Share folders still exist in /mnt with all content, but they can't be seen in File Manager: quite strange.
How can we have File Manager display all files and share as previously?

Thanks.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: 4.1.24 install issue

Post by TMSupport »

After the TOS reinstallation, to ensure you can see the data in your hard drives, please check the following:

1. Please ensure the admin user has the R/W permission to the shared folders.
Please go to TOS Control Panel – Privileges – User – select the user and Edit – Permission

2. Please ensure the shared folder’s R/W permission is authorized to the user:
Please go to TOS Control Panel – Privileges – Shared Folder – select the shared folder and Edit – please check in User permission and Group permission accordingly.

3. If you are still unable to see the data, please go to TOS Control Panel – Privileges – Shared Folder – Advanced – Restore to
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
macmpi
Posts: 120
Joined: 07 Jan 2020, 02:52

Re: 4.1.24 install issue

Post by macmpi »

Thanks.
TerraMaster F2-210 under TOS 4.2.43, RAID1, Btrfs, serving Mac, Linux & Windows clients
Locked